Overview

A private family in Potomac, Maryland is seeking a highly skilled and hands-on Estate Executive Assistant to Support the Assistant Property Managers (APM) and Housekeepers with maintaining the interior and exterior of a large estate consisting of three structures (main house, gate house, and pool house) and 13 acres of meticulously maintained landscaping oversee the maintenance and management of a large estate. The tasks the Estate Executive Assistant is responsible for are as follows:

Daily

    • Schedule routine and emergency service calls for vendors
    • Accompany vendors onsite (as needed) and document what was accomplished to facilitate the weekly report and invoice review
    • Review and delegate Owners’ ‘punch list’ items received via email, phone, or written note during morning meeting (and throughout the day, as needed)
    • Send daily updates to Owner (when required), prepare a weekly report (documenting items accomplished by the team during the week, items accomplished by the vendors during the week, items still outstanding to be completed – along with a status update, and items accomplished by vendors), and prepare an Excel calendar (printed to .pdf) for the current month and upcoming month
    • Maintain inventory of household materials (paper towels, toilet paper, beverages, cleaning supplies, etc.) and procure additional supplies as needed
    • Maintain inventory of attic, garage/closet storage spaces, and Cubesmart storage unit
    • Assist Owners with procurement and receiving packages
    • Monitor weather and notify Owners and employees re: necessary storm preparation, delayed starts, etc.

Weekly / As Needed

    • Administer preventative maintenance programs (via reviewing maintenance agreements and scheduling preventative maintenance visits) for critical mechanical equipment (HVAC units, generators, front gate, etc.), lighting systems (low voltage and high voltage), security systems/alarms, retaining walls, etc.
    • Maintain a detailed understanding of household systems, apps, etc. and be prepared to provide AV/IT troubleshooting as needed for the family and your colleagues
    • Procure proposals from new and existing service providers (as needed) and work with the CFO to review, negotiate, and execute
    • Maintain a thorough, organized, and up-to-date home manual
    • Maintain inventory of attic, garage/closet storage spaces, and Cubesmart storage unit
    • Ensure vendor confidentiality agreements are executed and filed for all vendors working onsite
    • Monitor weather and notify Owners and employees re: necessary storm preparation, delayed starts, etc.
    • Review garages and workspaces/offices to ensure they are clean/organized
    • Provide moving and logistics support for the family (as needed)

This is a full-time position and employee is entitled to employer-paid health, dental, and vision insurance and 401(k) with company match after 3 full months of employment. Salary is commensurate with experience.

Minimum Qualifications:

  • Career, experienced executive assistant or property management professional with excellent organization skills, strong written and verbal communication skills, ability to multi-task, and incredible attention-to-detail
  • Type-A, execution-oriented personalities will thrive in this role
  • Availability and connectivity to support family needs, including weekends, evenings, and holidays (if necessary)   
  • Must be legally authorized to work in the United States and able to pass a comprehensive background check 

To Apply

Lily Pond Services welcomes all qualified candidates to pursue our current open positions and apply to those of interest. For a full list of positions, please see below or click below or follow the link listed below: In addition, kindly review the following helpful information prior to submitting your application:

Nondisclosure Information:

Due to the highly discreet nature of each position and the confidentiality required for all of our jobs, no personal information will be provided regarding our clients until further interview stages have been reached. Please keep in mind, some positions may require candidates to submit a Confidentiality/Nondisclosure Agreement.

Application Timeline:

Once an application has been received for processing, candidates will receive a verification email. If we feel your experience suits the needs of the position, we will reach out to you. Please understand that an in-person interview may be required.

No-fee Policy:

Candidates will never be charged a fee from Lily Pond Services LLC for applying to a position listed on our website or entering into a contract with one of our clients after completing the interview process.

Pre-Interview Check-list:

If you are invited to an interview, please be prepared with the appropriate documents and information, including: - two printed copies of your resume or work history - printed letters of recommendations (optional) - photo ID - proof of employment authorization, such as a Green Card

Please upload your CV/resume in .pdf, .doc or .jpg or any other relevant file. .docx is not supported for security reasons Max. file size: 2 MB.

About Lily Pond Services

Lily Pond Services is a bespoke domestic staffing firm that partners with families to find experienced domestic staffing professionals for their homes and family offices. At Lily Pond, you can connect with confidence through our trusted customized placement process. We use a thorough and efficient placement process to help find the right staff to suit your specific needs.