Estate Manager Required (Potomac, Maryland)

Overview

A private family couple seeks an experienced professional Estate Manager to lead a team (comprised of a Maintenance Manager, Maintenance Assistant, Handyman, and two housekeepers) responsible for maintaining the interior and exterior of a 13-acre estate, 25,000+ sq ft home (including pool house and gate house) in Potomac, Maryland. Must be highly hands-on with experience managing high-end luxury residences and overseeing construction/renovation projects. Must be self-motivated, self-driven, no job is too big or too small, and willing to go above and beyond the principles.

Job Description:

• Daily (thorough) inspection/walkthrough of property (grounds, interior/exterior, etc.) 
• Complete/oversee repairs and preventative maintenance (maintenance programs for critical mechanical equipment, retaining walls, lighting – day/night, front gate operations, etc.) 
• Storm monitoring and preparation in accordance w/ best practice checklist 
• Regularly test AV/IT operations within the home (lighting, cable, Apple TVs, phone system, etc.) 
• Manage household staff members (Housekeepers, Houseman, and outdoor staff such as groundskeepers)
• Household staff hiring, training, and onboarding new staff members
• Work with highly updated technology home systems, and security systems (lighting, heating, and cooling, security), including “smart home” or fingerprint systems for home security
• Developing preventative maintenance and safety programs
• Budget management, vendors and contractor management, construction management
• Manage bids for construction projects
• Oversee outdoor maintenance and outdoor facilities maintenance
• Manage Vehicle Portfolio
• Always keeping property guest-ready (interior and exterior)
• Exercise common sense and can take the initiative to accomplish tasks and make decisions
• Running errands and adhering to special requests as needed
• Manage interior/exterior vendors onsite – communicate/correct problems (as needed)
• Coordinate security detail and communicate hours for payroll purposes
• Always ensure safety and security at all times on the estate grounds (including signed VCAs) 
• Produce/maintain weekly reports and calendars and regularly communicate updates to Owners

Schedule: Monday – Friday 9am – 5pm with flexibility to work occasional evenings, weekends and holidays as needed

Salary: $200,000 – $250,000, DOE 

Benefits: A full benefits package is available, 401k Match and OT, pay. 

Requirements:

• A minimum of 5-10 years of relevant work experience with Private Families and Individuals
• Bachelor’s degree preferred
• Excellent references from current and previous positions
• Career, experienced property management professional with expertise managing high-end estates 
• Excellent computer skills required, including Word, Outlook, Excel, Internet, and e-mail
• Experience supervising household staff and working with service staff and other outside vendors
• Demonstrate an understanding of complex physical house systems (lighting, heating, and cooling, security), including “smart home” systems (ie Kaleidoscope)
• Strong communication skills, both written and verbal
• Valid driver’s license