Overview

A private family on Manhattan’s Upper East Side is seeking an experienced, detail-oriented Laundress to join a large, established household team within a formal luxury residence.The ideal candidate will have extensive experience working in high-end private homes, with exceptional knowledge of fine garment care, luxury textiles, and formal household standards. This position requires a professional who takes pride in their work, demonstrates exceptional attention to detail, and maintains a positive, team-oriented attitude. The successful candidate must be comfortable working collaboratively with other household staff while maintaining the highest standards of garment care, organization, and presentation.

Responsibilities

  • Manage all personal and household laundry, including washing, drying, ironing, steaming, folding, and proper storage.
  • Provide expert care for fine garments, couture and designer clothing, delicate fabrics, and specialty textiles.
  • Hand-wash, spot-treat, and remove stains from delicate and high-value items using appropriate techniques.
  • Care for luxury bed linens, table linens, towels, and decorative textiles to formal household standards.
  • Maintain organized closets, wardrobes, linen rooms, and laundry areas.
  • Change and prepare bed linens and towels for the family and guest accommodations.
  • Coordinate with outside dry cleaners, tailors, and specialty cleaners; track items sent out and returned.
  • Perform minor mending, such as replacing buttons and repairing small tears.
  • Rotate and store seasonal wardrobes and linens properly.
  • Prepare wardrobes and linens for family arrivals, travel, guests, and private entertaining.
  • Work collaboratively with the Housekeeping team and other household staff to ensure seamless daily operations.
  • Maintain laundry supplies, equipment, and inventory as needed.
  • Report equipment or maintenance concerns to the appropriate team members.
  • Maintain complete discretion and confidentiality.

Location: Upper East Side, New York, NY 10021
Compensation: $55 per hour

Requirements

  • Minimum 5 years of professional laundress experience within a luxury private residence, Manhattan townhouse, or formal estate preferred.
  • Expert knowledge of fabric care, garment labels, stain removal, and the proper handling of fine and delicate textiles.
  • Excellent hand-washing, ironing, pressing, and steaming skills.
  • Previous experience working within a large, fully staffed private household strongly preferred.
  • Exceptional attention to detail and commitment to maintaining high household standards.
  • Positive, collaborative attitude with a strong team-player mentality.
  • Ability to follow established household procedures and work efficiently alongside other staff.
  • Highly organized, proactive, reliable, and able to manage daily responsibilities independently.
  • Flexible and willing to assist with additional household responsibilities as needed.
  • Fluent in English with strong communication skills.
  • Professional, discreet, dependable, and service-oriented.
  • Excellent professional references.
  • Valid U.S. work authorization.

To Apply

Lily Pond Services welcomes all qualified candidates to pursue our current open positions and apply to those of interest. For a full list of positions, please see below or click below or follow the link listed below: In addition, kindly review the following helpful information prior to submitting your application:

Nondisclosure Information:

Due to the highly discreet nature of each position and the confidentiality required for all of our jobs, no personal information will be provided regarding our clients until further interview stages have been reached. Please keep in mind, some positions may require candidates to submit a Confidentiality/Nondisclosure Agreement.

Application Timeline:

Once an application has been received for processing, candidates will receive a verification email. If we feel your experience suits the needs of the position, we will reach out to you. Please understand that an in-person interview may be required.

No-fee Policy:

Candidates will never be charged a fee from Lily Pond Services LLC for applying to a position listed on our website or entering into a contract with one of our clients after completing the interview process.

Pre-Interview Check-list:

If you are invited to an interview, please be prepared with the appropriate documents and information, including: - two printed copies of your resume or work history - printed letters of recommendations (optional) - photo ID - proof of employment authorization, such as a Green Card

Please upload your CV/resume in .pdf, .doc or .jpg or any other relevant file. .docx is not supported for security reasons Max. file size: 2 MB.

About

Lily Pond Services is a premier domestic staffing agency specializing in personalized placements for families. We connect families with experienced, reliable professionals through a trusted and thorough process, ensuring the perfect fit for your unique needs.