Overview
A discreet couple in Malvern, PA seeks an experienced House Manager to oversee daily household operations and provide direct support to the principals and family office. The ideal candidate is a proactive, detail-oriented professional with exceptional communication and organizational skills, thriving in a positive, high-standard household environment.
Key Responsibilities
- Manage daily household operations to ensure a seamless, well-maintained home.
- Supervise, schedule, and lead household staff, fostering a collaborative and respectful team culture.
- Collaborate with the principals to address household needs, manage projects, and coordinate events.
- Oversee vendors, contractors, and service providers, working with the property manager to maintain the estate.
- Maintain household inventories (e.g., pantry, wine cellar) and procure supplies as needed.
- Support the family office with administrative and operational tasks.
- Ensure household systems (smart home technology, HVAC, security, AV) are maintained and fully functional.
- Act as the primary point of contact for all household matters, including staff, vendors, and service providers.
- Perform hands-on tasks (e.g., cleaning, laundry, organizing) as needed to maintain household standards.
- Manage household projects, renovations, and repairs to the highest quality.
- Develop and refine operational procedures to enhance efficiency.
- Build and maintain strong relationships with vendors and contractors to ensure optimal service and value.
Compensation & Benefits
- Salary: $120,000–$170,000, based on experience and qualifications.
- Bonus: Discretionary year-end bonus.
- Benefits: Comprehensive medical, dental, and vision insurance.
- Hours: Monday–Friday, 9 AM–5 PM, with occasional weekend availability required.
Requirements
- Minimum 2 years of experience in a similar role within a private household.
- Strong background in luxury service, hospitality, or estate management.
- Exceptional leadership, communication, and interpersonal skills.
- Fluent in English with excellent verbal and written communication.
- Highly organized, detail-oriented, and adept at managing multiple priorities.
- Proactive problem-solver with strong critical thinking and discretion.
- Professional demeanor with high emotional intelligence and confidentiality.
- Valid US work authorization required.
- Valid driver’s license preferred.
About Lily Pond Services Lily Pond Services is a premier domestic staffing agency dedicated to connecting families with skilled professionals for their homes and family offices. Our personalized, thorough placement process ensures the perfect match to meet your unique needs.
